Frequently asked questions
What services do you offer?
We provide residential cleaning, short term rental cleaning, commercial cleaning, and post construction cleaning.
Do you provide cleaning supplies?
Yes. We arrive with professional grade supplies and equipment. If you prefer specific products, let us know in advance.
How much will it cost to clean my home?
Pricing depends on the size of the space, service type, condition, and any extras selected. You receive a custom quote based on your details.
Are your cleaners insured and bonded?
Yes. All cleaners working with Sparkling Urban Services are insured for your peace of mind.
Do I need to be present during the cleaning?
No. Many clients provide access instructions. You can also choose to be present if you prefer.
How long will the cleaning take?
Time depends on square footage, service type, and condition. Estimated durations are shown during booking.
Can I schedule a cleaning on weekends or evenings?
Yes. We offer flexible scheduling, including evenings and weekends, based on availability.
Do you offer recurring cleaning services?
Yes. You can book one time, weekly, bi weekly, or monthly cleanings.
What if I’m not satisfied with the cleaning?
If something was missed, contact us within 24 hours. We will review and resolve the issue promptly.