Frequently asked questions
Answers to your Most Common Questions
What services do you offer?
- We provide residential cleaning, short term rental cleaning, commercial cleaning, and post construction cleaning.
Do you provide cleaning supplies?
- Yes. We arrive with professional grade supplies and equipment. If you prefer specific products, let us know in advance.
How much will it cost to clean my home?
- Pricing depends on the size of the space, service type, condition, and any extras selected. You receive a custom quote based on your details.
Are your cleaners insured and bonded?
- Yes. All cleaners working with Sparkling Urban Services are insured for your peace of mind.
Do I need to be present during the cleaning?
- No. Many clients provide access instructions. You can also choose to be present if you prefer.
How long will the cleaning take?
- Time depends on square footage, service type, and condition. Estimated durations are shown during booking.
Can I schedule a cleaning on weekends or evenings?
- Yes. We offer flexible scheduling, including evenings and weekends, based on availability.
Do you offer recurring cleaning services?
- Yes. You can book one time, weekly, bi weekly, or monthly cleanings.
What if I’m not satisfied with the cleaning?
- If something was missed, contact us within 24 hours. We will review and resolve the issue promptly.